{"id":1564,"date":"2026-04-01T19:28:41","date_gmt":"2026-04-01T19:28:41","guid":{"rendered":"https:\/\/yourcallsolutions.com\/modemobility\/?page_id=1564"},"modified":"2026-04-23T16:35:18","modified_gmt":"2026-04-23T16:35:18","slug":"warranty","status":"publish","type":"page","link":"https:\/\/yourcallsolutions.com\/modemobility\/warranty\/","title":{"rendered":"Warranty"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\tWarranty\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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The C320 First Edition features exclusive and extended warranty coverage, and complimentary services\u2014ensuring a confident and worry-free ownership experience for first 100 customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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FAQ’s<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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What is covered by the Mode warranty? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The Mode Warranty offers 24 months of coverage for the motor, battery, and controller, 12 months for all electrical components, and 6 months for mechanical components. This warranty protects against defects in materials and workmanship, ensuring all parts perform as outlined in the user manual and promotional materials. This includes coverage for any issues that impact the Vehicle\u2019s performance or safety due to manufacturing defects, offering riders peace of mind and support with their purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What does the Mode Warranty include for labor? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The warranty covers the labor costs for any repairs available in the warranty terms for your Vehicle may require, ensuring that you receive professional care at no additional charge.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Are spare parts covered under the Mode Warranty Extension? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The warranty covers the labor costs for any repairs available in the warranty terms for your Vehicle may require, ensuring that you receive professional care at no additional charge.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is not included in the Mode Warranty? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The warranty does not cover normal wear and tear after six months, nor the following issues:
\u2022 Battery degradation within limit (20% degradation after 80,000 Kilometers)
\u2022 Damage caused by accidents or vandalism
\u2022 Defects resulting from unauthorized modifications (illegal adjustments)
\u2022 Damage due to battery misuse
\u2022 Tire punctures
\u2022 Frame scratches
\u2022 Brake wear
\u2022 Incorrect assembly or installation by the user<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What happens if I make unauthorized modifications to my Mode Vehicle? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Any unauthorized modifications to Vehicle components and component software\u2019s that alter the Vehicle\u2019s performance will void the warranty for the motor, battery, controller and all other warranties. Such changes can compromise the Vehicle\u2019s integrity and safety.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How should I manage warranty claims and repairs for my Mode Vehicle? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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For warranty claims or repairs, please contact Mode directly. All repairs must be approved or conducted by Mode to be covered under the warranty. While replacement parts and labor are covered, the Vehicle owner is responsible for transportation costs related to on-site repairs or traveling to a service center.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How should I manage warranty claims and repairs for my Mode Vehicle? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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For warranty claims or repairs, please contact Mode directly. All repairs must be approved or conducted by Mode to be covered under the warranty. While replacement parts and labor are covered, the Vehicle owner is responsible for transportation costs related to on-site repairs or traveling to a service center.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Warranty The C320 First Edition features exclusive and extended warranty coverage, and complimentary services\u2014ensuring a confident and worry-free ownership experience for first 100 customers. FAQ’s What is covered by the Mode warranty? The Mode Warranty offers 24 months of coverage for the motor, battery, and controller, 12 months for all electrical components, and 6 months […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"content-type":"","footnotes":""},"class_list":["post-1564","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/yourcallsolutions.com\/modemobility\/wp-json\/wp\/v2\/pages\/1564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yourcallsolutions.com\/modemobility\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yourcallsolutions.com\/modemobility\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yourcallsolutions.com\/modemobility\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yourcallsolutions.com\/modemobility\/wp-json\/wp\/v2\/comments?post=1564"}],"version-history":[{"count":79,"href":"https:\/\/yourcallsolutions.com\/modemobility\/wp-json\/wp\/v2\/pages\/1564\/revisions"}],"predecessor-version":[{"id":3320,"href":"https:\/\/yourcallsolutions.com\/modemobility\/wp-json\/wp\/v2\/pages\/1564\/revisions\/3320"}],"wp:attachment":[{"href":"https:\/\/yourcallsolutions.com\/modemobility\/wp-json\/wp\/v2\/media?parent=1564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}