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Terms of use

Welcome to Mode Mobility Private Limited (“we,” “us,” “our”). By accessing or using our website, products, services, or any content provided by us (collectively, the “Services”), you agree to comply with and be bound by the following terms and conditions (“Terms of Use”). If you do not agree with these terms, please do not use our Services.

1. Use of the Website and Services

You may use the Services provided on our website solely for lawful purposes and in accordance with these Terms of Use. You agree not to use the Services for any illegal, harmful, or unauthorized purposes. You also agree to comply with all applicable local, state, and national laws related to the use of our electric bikes and accessories

2. Registration and Account

To access certain features of our website and make purchases, you may be required to create an account. When you register, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account

3. Product Purchases

By purchasing products from our website, you agree to the following:

  • All sales are subject to product availability and order confirmation.
  • We reserve the right to refuse or cancel any orders at our discretion, including, but not limited to, situations where a product is listed at an incorrect price or there is a processing error.
  • Pricing and availability are subject to change without notice.

4. Shipping and Delivery

We aim to process and ship orders as quickly as possible. Delivery times are estimates and are subject to availability, weather conditions, and other external factors. You are responsible for ensuring the correct shipping address is provided

5. Warranty and Returns

  • Our electric bikes come with a limited warranty, as detailed on our product pages and manuals..
  • We are not responsible for damages or issues resulting from improper use, accidents, or unauthorized repairs.

6. Safety and Proper Use

It is important to follow the manufacturer’s safety guidelines and recommendations when using our electric bikes. You must ensure that you:

    • Wear appropriate safety gear, such as a helmet, while riding.
    • Operate the electric bike in accordance with local laws and regulations, including speed limits, traffic rules, and restrictions on e-bike use.
    • Do not use the bike for any purpose other than its intended use.

7. Intellectual Property

All content on the website, including text, images, logos, graphics, and designs, is owned by Mode Mobility Private Limited or licensed to us and is protected by intellectual property laws. You may not reproduce, distribute, or modify any of this content without our express permission

8. Limitation of Liability

To the fullest extent permitted by law, Mode Mobility Private Limited shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use our products or services, including damages for lost profits, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Mode Mobility Private Limited, its affiliates, employees, agents, and licensors from and against any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the Services, your breach of these Terms of Use, or any violation of any applicable law or regulation.

10. Governing Law

These Terms of Use and any disputes arising out of or relating to them shall be governed by the laws of Islamic Republic of Pakistan, without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the courts located in Pakistan.

11. Modifications to Terms of Use

We reserve the right to update or modify these Terms of Use at any time without prior notice. Changes will be posted on this page, and the updated terms will be effective as of the date of posting. Your continued use of the website or services after such changes constitutes your acceptance of the revised Terms of Use.

12. Contact Information

If you have any questions about these Terms of Use, please contact us at:

Book a Test Ride

Experience the Mode bike before you decide. Book a test ride at a nearby location and get a real feel for its performance, comfort, and design. Simply fill in your details, and our team will confirm your slot shortly.

C 320 Pre-Bookings Coming Soon

Pre-bookings for the C 320 will officially open on April 30th.
You may submit your details in the form below, and our team will contact you once pre-bookings are officially live.